Return policy
If you received damaged or defective medication or the company shipped the incorrect product we will resend your order free of charge.
The quality of our products is beyond exception, but if you are not satisfied with it, contact our Customer Care Specialists.
In case your products are damaged, we will resend you a new package free of charge.
Be informed that the return of medications is strictly prohibited by International rules.
Privacy policy
We guarantee complete anonymity, as well as the safety of your personal and financial information. You receive your parcel as a gift – without any titles and prices on it – so that nobody can learn about its contents and you do not have to pay any customary fees. Names of the ordered products won’t be reflected on the credit card statement.
We make use of numerous security measures to guarantee the security of your private information.
The checkout process utilizes industry-standard SSL-based encryption that ensures the privacy and security of all your information.
Our preferred way of communication with our clients is e-mail. Though we do not call our clients generally, we ask you to indicate your correct telephone number for the Address Verification System not to cancel your order.
Use of cookies
Cookies are short text files our Web server sends to your computer. They are used to fix such session information as the previous activity on a site or Web page content based on your browser type. This helps us provide better service for the customers when they return to our site, and implies access to some specific sections on our site.
Collection of information
Only our customers’ domain names or IP addresses – but not e-mail addresses – are automatically recognized by our server.
We never divulge your private information.
Contacting us
Ask your questions in the section “Contact us”. We are glad to solve any problem that arises.